Legal

Privacy Policy — sga77 Online Gaming Platform

Last Updated: 1 January 2026  |  Version: 2.0  |  Jurisdiction: en-ID

This Privacy Policy describes how sga77 collects, uses, stores, and protects your personal information when you use the sga77 platform at sga77.asia. By registering an account or continuing to use sga77's services, you acknowledge that you have read and understood this Policy in full.

Our Data Commitments

How sga77 Handles Your Data — At a Glance

These highlights summarize our key data practices. The full policy below governs all data handling on the sga77 platform.

256-bit SSL Encryption

Every piece of data you transmit to sga77 — login credentials, payment details, personal information — is protected in transit by industry-standard 256-bit TLS/SSL encryption. We treat your data security as non-negotiable.

No Data Selling

sga77 does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used solely to deliver and improve the sga77 gaming experience and to comply with regulatory obligations.

You Control Your Data

Registered players have the right to access, correct, and request deletion of their personal data. You can submit data requests at any time by contacting sga77's support team. Deletion requests are processed within 30 calendar days.

Minimal Data Collection

sga77 collects only the personal data strictly necessary to operate your account, verify your identity, process transactions, and comply with anti-money-laundering obligations. We do not collect data speculatively or beyond what our services genuinely require.

Regulated Third Parties Only

Where sga77 shares data with third-party processors — such as KYC verification providers and payment gateway operators — those parties are contractually bound to handle your data in accordance with the same standards applied by sga77.

Transparent Cookie Use

sga77 uses cookies and similar tracking technologies solely to improve platform performance, maintain your session, and deliver relevant in-platform content. You can review and manage cookie preferences in your browser settings at any time.

Data Controller: This Privacy Policy is issued by sga77 ("we", "us", "our"), the operator of the online gaming platform at sga77.asia. sga77 acts as the data controller for all personal data collected through the platform. If you have any questions about how your data is handled, please contact our support team using the details in Section 12.

Section 01

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

  • "Personal Data" means any information that relates to an identified or identifiable natural person, including but not limited to name, date of birth, national identity number, email address, residential address, phone number, IP address, payment account details, and device identifiers.
  • "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, alteration, or deletion.
  • "Player" / "You" means any individual who registers an account on the sga77 Platform, accesses the Platform as a guest, or otherwise interacts with any sga77 service.
  • "Platform" means the sga77 online gaming website at sga77.asia and all associated mobile-optimized pages, subdomains, and digital services operated under the sga77 brand.
  • "Third-Party Processor" means any external service provider engaged by sga77 to process Personal Data on sga77's behalf under a binding data-processing agreement, including KYC verification partners, payment gateway operators, and fraud-detection providers.
  • "Cookies" means small text files placed on your device by the Platform to enable session management, performance analytics, and personalized content delivery.
  • "KYC" means Know Your Customer — the identity and age verification process applied by sga77 to confirm the eligibility and identity of account holders.
Section 02

Data We Collect

sga77 collects Personal Data through several channels during your use of the Platform. The categories of data we collect are outlined below:

2.1 Registration Data

When you create a sga77 account, you provide us with your full legal name, date of birth, Indonesian residential address, email address, phone number, and preferred payment method. This information is mandatory to open and operate an account.

2.2 Identity Verification (KYC) Data

To comply with our regulatory obligations and to verify that you meet the minimum age requirement of 21 years, we collect and retain copies of government-issued identification documents such as your Indonesian National Identity Card (KTP) or valid passport, proof of residential address, and proof of payment method ownership.

2.3 Transaction Data

We record all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method details (excluding full card numbers, which are handled directly by our payment processors), and transaction timestamps. All transactions are denominated in Indonesian Rupiah (IDR).

2.4 Gaming Activity Data

We collect data relating to your gaming activity on the Platform, including game sessions, bet amounts, game outcomes, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

2.5 Technical & Device Data

When you access the Platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device identifiers, referring URL, and session duration. This data is used for security monitoring, fraud prevention, and platform performance optimization.

2.6 Communications Data

If you contact sga77 support via email, WhatsApp, or live chat, we retain records of those communications, including the content of messages, timestamps, and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.

Section 03

How We Use Your Data

sga77 processes your Personal Data only for the purposes described below. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected without first obtaining your explicit consent.

  • Account Management: To create, maintain, and administer your sga77 account, including processing deposits and withdrawals via Indonesian payment channels such as BCA, BRI, BNI, Mandiri, CIMB Niaga, GoPay, OVO, DANA, ShopeePay, and LinkAja.
  • Identity Verification: To verify that you meet the eligibility criteria set out in our Terms & Conditions, including the minimum age requirement of 21 years and Indonesian residency.
  • Service Delivery: To provide access to our full gaming catalogue, including live casino, sports betting on BRI Liga 1 and international competitions, slots from providers such as Pragmatic Play and Evolution Gaming, and specialty games.
  • Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, account takeovers, and other unauthorized or illegal uses of the Platform. This includes monitoring betting patterns and transaction behavior using automated tools.
  • Responsible Gaming: To monitor gaming activity for indicators of problem gambling behavior and to enforce player-protection measures including deposit limits, session reminders, and self-exclusion requests.
  • Customer Support: To respond to queries, resolve disputes, and provide 24/7 Indonesian-speaking support via email, WhatsApp, and live chat.
  • Legal Compliance: To fulfil our obligations under applicable anti-money-laundering (AML) regulations, licensing conditions, and any lawful requests from competent authorities.
  • Platform Improvement: To analyze aggregated, anonymized usage data to improve the performance, reliability, and user experience of the sga77 Platform. Individual player data is not used for this purpose in an identifiable form.
  • Promotional Communications: To send you relevant bonus offers and promotional updates aligned with the Indonesian cultural calendar — including Idul Fitri, Ramadhan, and Chinese New Year (Imlek) — where you have not opted out of such communications. You may unsubscribe at any time by contacting support.
Section 04

Data Sharing

sga77 does not sell or rent your Personal Data to any third party. We may share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

  • KYC & Identity Verification Providers: We share identity documents and personal details with regulated third-party KYC verification services to fulfil our age and identity verification obligations. These providers operate under contractual data-processing agreements and may not use your data for any other purpose.
  • Payment Processors: Transaction data is shared with our licensed payment gateway partners to facilitate deposits and withdrawals through Indonesian bank transfers and e-wallet services. Payment processors receive only the data required to complete the specific transaction.
  • Fraud Detection & Security Services: Certain technical data, including IP addresses and device fingerprints, may be shared with fraud-detection platforms to identify and prevent unauthorized account access and financial crime.
  • Game Providers: Your gaming session data — including bet history and game outcomes — is processed by the relevant third-party game studio (e.g., Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft) on our behalf. These studios are contractually restricted from using this data outside the scope of providing their games to the sga77 Platform.
  • Regulatory Authorities: sga77 may be required by law or by a competent regulatory or law enforcement authority to disclose Personal Data. In such cases, we will comply with the lawful order and, where permitted, notify the affected player.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets involving sga77, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

In all cases of third-party data sharing, sga77 maintains appropriate data-processing agreements that bind the recipient to confidentiality, security, and use-limitation obligations consistent with this Privacy Policy.

Section 05

Data Retention

sga77 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required to comply with applicable legal, regulatory, and licensing obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in accordance with our internal data destruction procedures. Anonymized, aggregated data that cannot reasonably be used to identify an individual may be retained indefinitely for statistical and analytical purposes.

Section 06

Data Security

sga77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security practices include, but are not limited to, the following:

  • Encryption in Transit: All data transmitted between your browser or app and the sga77 Platform is encrypted using 256-bit TLS/SSL protocols. Connections over unencrypted HTTP are automatically redirected to HTTPS.
  • Encryption at Rest: Sensitive data fields — including identity document images and payment account references — are encrypted at rest using AES-256 encryption within our database infrastructure.
  • Password Security: Account passwords are never stored in plain text. We use industry-standard one-way cryptographic hashing algorithms with salting, meaning that even sga77 personnel cannot view your password.
  • Access Controls: Access to systems containing Personal Data is restricted on a strict need-to-know basis. Staff with authorized access are subject to confidentiality agreements and regular security training.
  • Intrusion Detection: Our infrastructure is monitored around the clock by automated intrusion detection and prevention systems. Suspicious activity triggers immediate alerts and investigation by our security team.
  • Regular Security Audits: sga77 engages independent security professionals to conduct periodic vulnerability assessments and penetration testing of our Platform and supporting infrastructure.

Your responsibility: While sga77 takes all reasonable steps to secure your data, you are responsible for keeping your login credentials confidential. Do not share your sga77 username or password with any third party. If you suspect that your account has been compromised, contact sga77 support immediately via the details in Section 12.

Section 07

Cookies & Tracking Technologies

sga77 uses cookies and similar technologies — including local storage, session tokens, and pixel tags — to operate and improve the Platform. The categories of cookies we use are described below:

  • Essential Cookies: These cookies are strictly necessary for the Platform to function. They enable session authentication, maintain your login state, remember your language and display preferences, and support the security of your account. These cookies cannot be disabled without impairing Platform functionality.
  • Performance & Analytics Cookies: These cookies collect anonymized data about how players interact with the Platform — which pages are visited most frequently, how long sessions last, and where errors occur — to help us identify and fix performance issues. The data collected is aggregated and does not identify individual players.
  • Functional Cookies: These cookies remember choices you have made — such as your preferred payment method, in-game settings, and notification preferences — to deliver a more personalized experience on your next visit.
  • Security Cookies: These cookies support fraud detection and anti-bot measures, helping sga77 distinguish legitimate player activity from automated or unauthorized access attempts.

You can manage cookie preferences through your browser settings at any time. Disabling essential cookies will prevent you from logging in and using the Platform's core services. Disabling performance or functional cookies will not prevent access to the Platform but may reduce the quality of your experience.

sga77 does not use cookies to serve third-party advertising or to track your browsing activity across websites unrelated to sga77.

Section 08

Your Rights

As a registered sga77 player, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact sga77 support using the details in Section 12. We will respond to all valid requests within 30 calendar days of receipt.

Right of Access

You may request a copy of all Personal Data sga77 holds about you, along with details of how it is being used.

Right to Rectification

You may request correction of any inaccurate or incomplete Personal Data held on your account.

Right to Erasure

You may request deletion of your Personal Data where it is no longer required for the purpose for which it was collected, subject to our legal retention obligations.

Right to Restriction

You may request that sga77 restrict processing of your Personal Data in certain circumstances, such as while a rectification request is being verified.

Right to Portability

You may request a structured, machine-readable export of Personal Data you have provided to sga77, where technically feasible.

Right to Object

You may object to sga77's processing of your Personal Data for direct marketing purposes at any time, with immediate effect.

Please note that certain rights may be limited where sga77 is required to retain or process your data to comply with a legal obligation, to exercise or defend a legal claim, or where processing is essential to the continued operation of your account.

Section 09

Minors & Age Verification

The sga77 Platform is strictly restricted to individuals who are at least 21 years of age. sga77 does not knowingly collect Personal Data from individuals under the age of 21. Age verification is applied to all accounts as part of the mandatory KYC process, and any account found to belong to a person under 21 will be closed immediately.

If sga77 becomes aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Verified real-money deposits made by a minor will be returned to the originating payment method. Any winnings generated by an underage account will be forfeited.

Parents and guardians who believe that a minor has accessed the sga77 Platform or provided their Personal Data should contact sga77 support immediately using the contact details in Section 12. We take all such reports seriously and will act on them promptly.

Section 10

International Data Transfers

sga77 is an internationally operating gaming platform. As such, your Personal Data may be processed and stored on servers located outside of Indonesia, including in jurisdictions where data protection laws may differ from those applicable in Indonesia.

Where sga77 transfers Personal Data to jurisdictions outside Indonesia, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to this Privacy Policy. These safeguards include:

  • Contractual data-processing agreements with all Third-Party Processors that impose binding confidentiality, security, and use-limitation obligations;
  • Transfers only to jurisdictions or entities that provide an adequate level of data protection as assessed by sga77's compliance team; and
  • Technical and organizational security measures as described in Section 6, applied regardless of the geographic location of the processing infrastructure.

By registering an account on the sga77 Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors located outside Indonesia where such transfers are necessary to deliver the Services described in these policies.

Section 11

Changes to This Privacy Policy

sga77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the Services we offer. All changes will be published on this page with a revised "Last Updated" date. The version number in the page header will be incremented with each material revision.

Where a change is material — meaning it significantly affects how we collect, use, or share your Personal Data — sga77 will provide notice to registered players via the email address on file or via a prominent notice displayed on the Platform, at least 14 days before the change takes effect. For non-material updates (such as clarifications of existing practices or minor editorial corrections), the revised Policy will take effect immediately upon publication.

Your continued use of the sga77 Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request account closure by contacting sga77 support.

We encourage you to review this Privacy Policy periodically. The current version is always accessible at sga77.asia/privacy-policy.

Section 12

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way sga77 handles your Personal Data, or if you wish to exercise any of the data rights described in Section 8, please contact our Data Support team through the following channels. All contact details are plain text and are not clickable links:

  • Email: [email protected]
  • WhatsApp: +62 812 0000 7777
  • Live Chat: Available 24/7 through the sga77 Platform after login
  • Support Hours: 00:00–23:59 WIB (UTC+7), every day of the year including Indonesian public holidays

sga77 aims to acknowledge all data-related requests within 24 hours and to provide a substantive response or resolution within 30 calendar days of receipt. For complex requests involving large volumes of data or requiring coordination with Third-Party Processors, we will notify you if additional time is required.

This Privacy Policy was last updated on 1 January 2026 (Version 2.0) and supersedes all prior versions. The governing language of this Policy is English.

Trusted Platform

Your Data Is Safe — Now Enjoy the Games

sga77 is committed to protecting your privacy every step of the way. With your data in safe hands, explore Indonesia's most complete online gaming catalogue — sports betting, live casino, slots, and more. Adults only (21+).